Delivery

OVERVIEW

Luul iyo Libaan aims to deliver your orders safely and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

ORDER PROCESSING

All orders are processed within [e.g. 1–3 working days], excluding weekends and public holidays.

Once your order has been processed and dispatched, you will receive a confirmation email with shipping details.

Please note that processing times may be longer during busy periods, product launches, or holidays.

UK SHIPPING

We currently ship within the United Kingdom.

Delivery times are estimates only and may vary depending on your location and courier service. Luul iyo Libaan is not responsible for delays caused by postal services or circumstances beyond our control.

INTERNATIONAL SHIPPING

We also offer international shipping.

Shipping costs for international orders will be calculated at checkout based on your delivery location and order size.

Delivery times for international orders vary by destination and may be affected by customs processing in your country.

Any customs duties, taxes, or import fees are the responsibility of the customer.

SHIPPING CONFIRMATION & TRACKING

Where available, tracking information will be provided once your order has been dispatched.

Please allow time for tracking updates to appear after dispatch.

INCORRECT ADDRESS

Please ensure that all shipping information is correct at checkout.

Luul iyo Libaan is not responsible for orders delivered to an incorrect address provided by the customer. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.

LOST OR DELAYED ORDERS

If your order appears to be lost or significantly delayed, please contact us and we will do our best to assist. While we cannot guarantee courier performance, we will work with you to resolve the issue where possible.

CONTACT INFORMATION

If you have any questions about our Shipping Policy, please contact us at:

Email: info@luuliyoliibaan.com